About Us

Suple Gold was born with a clear and well-defined mission: to offer sports, leisure, and everyday products and accessories for those seeking practicality, quality, and trust. We believe that access to functional and well-made items should be practical, transparent, and secure. That’s why we work rigorously on the curation and testing of our entire catalog, ensuring that each item delivers comfort and performance in your daily use.

 

Our Specialty

We operate in the sporting goods, everyday accessories, and leisure items segment. Every product available in our store — from jump ropes to sports backpacks — undergoes detailed technical analysis. We thoroughly evaluate the origin of materials, practicality, and factory durability to ensure you receive a robust and functional product for your activities and daily life.

 

Our Mission and Values

Our mission is to connect our audience with reliable and accessible sports and leisure solutions, always maintaining our own identity based on ethics, commercial transparency, and technical excellence. We don’t just aim to make sales, but to build a long-term partnership relationship with our customer community. That’s why we value personalized service and offer specialized support at every stage of your purchase journey.

 

Transparency and Consumer Protection Code

Your satisfaction and legal security are our fundamental priorities. In full compliance with the Consumer Protection Code (CDC), we guarantee the right to exchange or return due to buyer’s remorse within 15 calendar days of receipt, through a simplified and bureaucracy-free process, fully detailed in our Return and Refund Policy.

 

Data Protection and Security (LGPD)

We handle your registration information with the utmost care and responsibility. Suple Gold operates in full compliance with the General Data Protection Law (LGPD), using the most modern digital security protocols and SSL encryption to ensure your personal and financial data is fully protected, being used strictly for the processing and secure completion of your orders.

Business Information

Phone: +55 16 97603-8346

Email: contato@suplegold.com

Address: Rua Anna Fachin Vieira, 115, Jardim Joaquim Procopio de Araujo Ferraz, Ribeirão Preto, São Paulo, 14065-360, Brazil.

Business Hours: Monday to Friday, 8:00 AM to 6:00 PM, Saturday and Sunday Closed

Response Time: 1 to 2 business days